FAQ



How do I cancel my  recurring payment, subscription, or automatic billing agreement I previously set up with PayPal?

PayPal is  introducing a new and improved Profile to some customers. Until all customers are using the new Profile, there are 2 sets of instructions on how to do this. Please follow the instructions that match what you see on the site.


1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My Pre -approved Payments in the Financial Information column. (Don’t see this step? Follow the instructions below.)
4. Click View the Agreement next to the merchant agreement you want to cancel.
5. Click Cancel or Cancel automatic billing and follow the instructions.
          Or
1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My money.
4. Click Update in the My pre-approved payments section.
5. Click Cancel or Cancel automatic billing and follow the instructions.



What are my payment options when I sign up to sponsor a child?

1) Sign-up for re-occuring payments  using PayPal.  Click on the subscribe button on the Sponsor a Child Page and follow  the directions.
2) Pay monthly using the Donate Button on the Donate Page.
3) Send your checks made out  to Hands4Uganda at the following address. Please be sure to include the name(s) of your sponsored children.

HANDS4UGANDA, INC.
3550 JOHNNY CREEK RD
POCATELLO, ID, 83204


Why do some children have no birthday listed?

 A life lived in poverty can be chaotic.  The birth of a child  may not be an occasion for joy, but rather one of anxiety because of the extra mouth to feed.  Parents are not obligated to register the birth with village officials so many times kids come to school and no one knows when they were born.  ROA makes the best attempt to place the child in the class closest to their observed age.